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Terms & Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our webstore operated by our company/entity. ("us", "we", or "our"), or the services provided therein (the “Service”).  These Terms apply to all visitors, users and others who access or use the Service. 
Your access to and use of the Service is conditional upon on your acceptance of and compliance with these Terms.  By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, do not access or use the Service. 
We reserve the right to revise these Terms from time to time. Please check these Terms from time to time for any amendments. Your continued use of the Service after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.


Placing an Order
To place an order through our webstore, click on the product that you wish to purchase and follow the onscreen instructions. Your purchase of the product shall be subject to the terms and conditions contained in our webstore in relation to the product.    
You should take care to ensure that all the information you provide to us is correct. Please check your Order before submitting it to us. If you are placing an Order for a product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements.
After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us.
We are not obliged to accept your Order and may at our discretion decline to accept any Order. In the event we decline to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:
a.	the product is not available;
b.	we cannot authorise your payment;
c.	you are not allowed to purchase the Product from us under the applicable law;
d.	we are not allowed to sell the Product to you under the applicable law; or
e.	there has been an error in the pricing or description of the product.


When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (“Confirmation Email”). A binding contract in respect of the product ordered will be formed between you and us when the Confirmation Email is sent to you.


Cancellation & Refund
If you change your mind, or the product you received is not what you expected or are otherwise not satisfied with our product, please contact us before returning the item. 
You have [fourteen days] to return an order after receiving it.
If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. 
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.


Shipping & Delivery
Products in stock are normally delivered within the number of working days shown on our website.
We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.
Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges to our products. 
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If possible, please provide us with a tracking number for the return shipment.
If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
If you have any questions, please contact us.


Disclaimer
The information contained on our webstore is for general information purposes only. We assume no responsibility for errors or omissions in the contents of our webstore or in the course of providing the Service. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our products, our webstore or the Service. 
We reserve the right to make additions, deletions, or modification to the contents on the webstore at any time without prior notice. We do not warrant that the webstore is free of viruses or other harmful components. 
You agree that we do not make any representations or warranties of any kind (implied, express or statutory) including warranties as to merchantability, satisfactory quality or fitness for a particular purpose, in respect of our products and/or the Service.  In addition, we do not make any representations or warranties that any digital content which we supply to you is (i) compatible with any third party software or equipment; or (ii) free of errors or bugs.


Privacy
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.


Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the country which we have our primary place of business in. All disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Courts of the said country.


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HERAEUS SILVER BAR

Country: Germany/Hong Kong
Manufacturer: Heraeus/Heraeus Hong Kong
Size: 108 mm x 50 mm x 20 mm
Purity: .999
Weight: 1 kg (32.151 troy oz)
Tax Status: No Tax/No GST

Product Information:
The 1 kg silver bullion bar is manufactured by German precious metals refiner Heraeus, which is headquartered in Hanau, near Frankfurt in Germany. This 1 kg silver bar is a cast silver bar with a silver purity of 99.9%. Weighing 1000 grams or 32.151 troy ozs, the handsomely designed 1 kg silver bar has a high lustre front surface and curved edges. 

The bar's front displays the refiner’s name ‘Heraeus’ and the silver bar’s purity, ‘Feinsilber 999" imprinted below. The centre of the front surface is embossed with the Heraeus “hand with roses” motif surrounded by the words “Heraeus Edelmetalle Hanau”. 

The front surface also displays the bar's weight “1000 g” and serial number. All Heraeus 1 kg cast silver bars have their own unique serial number. The Heraeus cast 1 kg silver bar has a length of 108 mm, width of 50 mm, and a depth of 20 mm.

Heraeus is a current member of the London Bullion Market Association’s (LBMA) prestigious Good Delivery List for Silver, the international standard for silver refiners. Heraeus is committed to sourcing silver from legitimate mines and suppliers in compliance with its responsible Purchasing Policy. 

Savers and investors in physical silver bullion can purchase 1 kg Heraeus silver bars confident that they are buying investment grade high purity silver bars produced by one of the most respected names in the precious metals refining industry.



Heraeus Silver Bar (1kg)

ARGOR-HERAEUS CAST BAR

Country: Switzerland
Manufacturer: Argor Heraeus S.A
Size: 45 mm x 24 mm x 5.5 mm
Purity: .9999
Fine Weight: 100 gram (3.215 troy oz)
Tax Status: No Tax/No GST

Information: The 100 gram cast minted gold bar is fabricated in Switzerland by one of the world's most prestigious refineries, Argor-Heraeus. Each bar comes in its own highly secure PET blister pack which doubles as the gold bar's assay card.

Argor-Heraeus Gold Cast Bar (100g)

ARGOR HERAEUS

Country: Germany
Manufacturer: Argor Heraeus
Size: 50 mm x 28.5 mm x 2.35 mm
Purity: .9999
Weight: 50 gram (1.608 troy oz)

Product Information:
The highly polished minted gold bar from Swiss precious metals refiner Argor-Heraeus has a fine gold content of 999.9 and weighs 50 grams (1.608 troy ounces). The 50 gram minted gold bar is rectangular in shape with rounded edges and has dimensions of 50 mm x 28.5 mm x 2.35 mm.
Fabricated by one of Switzerland's best known and most prestigious precious metals refineries, Argor-Heraeus is headquartered in the town of Mendrisio in Swiss Canton of Ticino, close to the Italian border, and if now fully-owned by German precious metals refinery Heraeus. 

The front of the 50 gram gold bar is imprinted with the Argor-Heraeus refinery stamp, the gold bar's weight and fine gold content, '50 grams Fine Gold 999.9', and the bar's unique serial number. 

The 50 gram minted gold comes presented in its own PET transparent secure blister pack which doubles as the bar's assay card. The reverse of the presentation pack also displays the bar's weight and fine gold content and the signature of the Argor-Heraeus certified assayeur.
Not only is Argor-Heraeus listed on the London Bullion Market Association’s (LBMA) current Good Delivery List for Gold and Silver, but the Argor-Heraeus refinery is one of only five precious metals refineries worldwide that are part of the LBMA's prestigious Good Delivery Referees Panel along with fellow Swiss refiners PAMP and Metalor, the Rand Refinery of South Africa, and the Tanaka refinery of Japan.

Argor-Heraeus Gold Bar - 50g

ARGOR HERAEUS

Country: Switzerland
Manufacturer: Argor Heraeus S.A
Size: 31.5 mm x 18.5 mm x 1.1 mm
Purity: .9999
Weight: 10 gram (0.322 troy oz)

Product Information:
This 10 gram minted gold bar is produced by leading Swiss gold refiner Argor-Heraeus at its gold refinery in Mendrisio in southern Switzerland.
Each 10 g Argor Heraues gold bar has a gold purity of 99.99% and is presented in a secure transparent blister pack.
The front of the 10 g gold bar is stamped with the Argor Heraeus refiner stamp ‘AH’, the words ‘Switzerland’, the bar’s weight and fine gold content, and the bar’s unique serial number.
The back of the presentation pack displays the bar’s weight 10 g, and gold purity 9.999 and the signature of the Argor-Heraeus certified assayeur, Alessandro Ruffoni.
Argor-Heraeus is on the LBMA Good Delivery List for gold and is also one of the five members of the prestigious LBMA referee panel for gold refining.
Argor-Heraeus small minted gold bars, such as this 10 gram bar, are ideal for saving in gold and also for gifting. 